Alongside this role you will be completing the course Business Administration > Level 3

Choose from the following

• Business Administration at Belfast Metropolitan College

Job Title:                    Apprentice Service Delivery Coordinator        

Company:                  H&J Martin Asset Management Services        

Job Summary:

A fantastic opportunity to join H&J Martin as an Apprentice Delivery Coordinator working within the Service Delivery team, where we will help and guide you to learn and develop your skills within a supported environment in an organisation committed to your professional success.

As an H&J Martin Apprentice, you will fully commit to the off-the-job training (college) requirements of the post alongside your normal day-to-day job and you should strive to achieve the relevant qualifications that will enable you to demonstrate high levels of competence in your role.

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Key Tasks:

The following reflect the main tasks associated with the position and are not intended to be exclusive or exhaustive:

• Attendance to relevant courses, working with tutors, HJM management and other sources within the business to successful completion.

• Learn the company systems, how they work, how data is inputted and how you can retrieve data from information management system including the technical aspect

• Gaining knowledge of how our Service Delivery, NI Operations and ROI Operations work and input to delivery with our clients

• Work with the Technical Coordinators to gain knowledge and understanding of issues that can arise from planned or reactive works.

• Assist with KPI reporting and formulating contract reports

• To shadow other members of staff in their roles to gain an understanding and ability to cover this in the future

• To review and learn the company processes for planned and reactive works

Key Competencies:

• Communication – Must possess the ability to be able to communicate effectively both oral and written with staff.

• Teamwork – Must demonstrate the ability to develop good working relationships with colleagues across a wide range of levels and responsibilities.

• Flexibility and Initiative – Must demonstrate a positive, flexible and self-motivated attitude towards this role and development including drive to successfully complete training

• Work Completion – Must display the drive and determination to complete work effectively and on time.