Alongside this role you will be completing the course Business Administration > Level 3

Choose from the following

• Business Administration at  Network Personnel

  Apply through employer

• Business Administration at  Belfast Metropolitan College

  Apply through employer

We are recruiting for a Maintenance and Facilities Apprentice at Hillsborough Castle and Gardens, giving you a fantastic opportunity to grow your Facilities and contractor management skills whilst working at the beautiful Hillsborough Castle and Gardens.  

Being an apprentice is an exciting challenge – often  demanding but hugely rewarding. You will be training within a heritage environment, working alongside and learning from our experienced and dedicated team, developing skills and knowledge.

The role is to assist the Maintenance Contracts Manager in arranging maintenance works, including liaising with external contractors and consultants.   Ensure maintenance tasks are allocated and recorded promptly, and to help organise work schedules to minimise disruption to operations.

To communicate effectively with internal stakeholders regarding planned works and progress updates.

Whilst studying towards your apprenticeship you will also:

• Support the management, administration, and delivery of all aspects of the maintenance service under the guidance of the Maintenance Contracts Manager and Maintenance & Facilities Manager.
• Help ensure the visitor facilities consistently provide an outstanding experience by carrying out regular inspections of visitor facilities to ensure they remain in excellent condition. Identify maintenance requirements through surveys and inspections, record findings and report them to the Maintenance Contracts Manager.
• Respond to helpdesk queries and raise work orders using the maintenance software system.
• Coordinate maintenance works activities and liaise with contractors as directed by the Maintenance Contracts Manager.
• Maintain the upkeep of our maintenance software system, including raising purchase orders and processing invoices.
• Assist with planning, organising and monitoring maintenance works to minimise disruption to visitors, staff, and residents, while maintaining high presentation standards before, during and after maintenance works.
• Communicate effectively with staff, contractors and visitors, providing timely updates and clear reporting.
• Collect and file all necessary documentation, including completion sheets, compliance data and certifications.
• Be prepared to support other HRP events, which may occasionally require working outside normal hours

Maintenance and Facilities Apprentice - Historic Royal Palaces

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 Qualifications: Five GCSEs at grade C (or 4) or above, including English and mathematics and a science/Engineering.

 Experience: Microsoft Office suite familiarity and general IT literacy.

 Knowledge and other skills: Eager to learn and have strong attention to detail. Proactive and good time management.

 Desirable: Familiarity with general building maintenance / construction and/or conservation.

 Additional requirements: You must not have completed a degree or equivalent level qualification in the UK or elsewhere, You must be able to commute to your assigned place of work, Must be able to commit to the full duration of the apprenticeship.