Human Resources Managers

Role Description

Plan, direct, or coordinate human resources activities and staff of an organization.

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Motivating, developing, and directing people as they work, identifying the best people for the job.
Talking to others to convey information effectively.
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Understanding written sentences and paragraphs in work-related documents.

Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
Analyzing information and evaluating results to choose the best solution and solve problems.