Alongside this role you will be completing the course Leading Customer Operations > Level 6
Engage with customers/brokers to action mortgage requests/leads received via post, mail, telephone, web, personal finance portal in a professional and timely manner.
Package & prepare mortgage application(s) for assessment by mortgage advisor / underwriter.
Collaborate with and support mortgage advisors and underwriters to ensure quality and accuracy of mortgage applications.
Create positive relationship with customers/brokers through regular communication at all stages of packaging journey.
Liaising with branches regarding ongoing applications.
Manage telephone enquiries, ensuring customers are provided with up to date information required and receive calls backs as requested and or necessary.
Do you see yourself working as part of a team in a fast paced environment who is able to adapt to the changing needs of our customers and the financial environment within the Northern Ireland market?
We are looking for someone who will help our customers achieve their dreams and ambitions in a manner consistent with Our Purpose.
Have you the ability to work either individually or as part of a team in order to achieve shared objectives, embrace hybrid working and display excellent communication skills?
Why not join our small team where you will be given the chance to shine and further develop your career within AIB!