Compliance Managers

Role Description

Plan, direct, or coordinate activities of an organization to ensure compliance with ethical or regulatory standards.

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Understanding written sentences and paragraphs in work-related documents.
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Talking to others to convey information effectively.
Communicating effectively in writing as appropriate for the needs of the audience.

Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Report violations of compliance or regulatory standards to duly authorized enforcement agencies as appropriate or required.
Identify compliance issues that require follow-up or investigation.
Discuss emerging compliance issues to ensure that management and employees are informed about compliance reporting systems, policies, and practices.
File appropriate compliance reports with regulatory agencies.
Maintain documentation of compliance activities, such as complaints received or investigation outcomes.