Tellers

Role Description

Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Talking to others to convey information effectively.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Understanding written sentences and paragraphs in work-related documents.

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.